Hicks Landscape Contractors
Business Details
- Address
- 6204 Robertson Pond Rd, Wendell, NC 27591, USA
- Phone
- (919) 366-0115
- Website
- https://www.hickslandscape.com/?utm_source=gmb&utm_medium=organic&utm_campaign=northcarolina
- Service Area
- Wendell, NC and surrounding Triangle communities
Photos
Google Reviews
Hicks has done work for our school twice and it has been not only excellent quality work, but also the best experience working with contractors that we have ever had (and we've worked with a lot of different contractors). Matt Hutchinson was our main contact both times, and he was so prompt, helpful and communicative along the way. He offered great solutions they could offer to the problems I told him we were experiencing on the playground. The whole team was there when we asked them to be, were all kind and respectful, and got the job done quickly! Several years ago, they installed high-quality turf with fall zone cushioning under our play structure, and the turf still looks brand new, even with heavy, daily usage. This month, they completed a drainage project to fix an area that we haven't been able to get to drain properly for years. They also installed turf and rubber tiles for our infant playground area. It all looks awesome yet again! We will definitely go back to Hicks for any needs we have, and I recommend you do the same! They can be trusted!
Some people might ask - why the heck would you want a plastic yard? Well, they don't know the struggle of living on a sloped lot with red clay dirt and two dogs that like to play. My frustration from years of spending multiple days per week and thousands and thousands of dollars just trying to prevent my land from eroding are finally over and I couldn't be happier. That's not to mention no longer having to deal with the muddy paws, the sitting water that sometimes found its way into my crawl space, and the weed and mushroom farms that made appearances over and over again despite continuous efforts to prevent them. Matt was extremely patient with us. We delayed the project for a year at one point, but always knew we'd circle back to it. Some folks might have thought it's not worth their time providing another quote, but he showed up each time ready to go. He understood our problems (which, were actually even more robust than the scenarios described above, but I won't get into it all in a review) and he provided thoughtful solutions that gave us a lot of comfort that we were making this investment with the right team. Needless to say, I am happy with the Hicks team. The attention to detail throughout the project was apparent. They didn't rush anything. They didn't nickel and dime when small-ish issues came up. They went above and beyond and the end result is gorgeous. So that all said, you shouldn't hesitate to work with them on your yard project.
Just installed turf in the backyard. They were more than the average quote price wise but well worth it. Their installation process is different and their system is built to last and give better results in regards to drainage and durability. It was the best quality turf in terms of feel and realistic look compared to other products and they offer financing options both same as cash and low interest options. The best thing about them is their friendliness, professionalism, and thoroughness as a company. Matt was easy to contact and stayed in touch throughout the whole process. They did a fantastic job on the project, cleaned up after themselves and I couldn’t be happier with the result. I have always been an outdoors and play in the dirt person but I have to say that having this turf back yard with 2 dogs and 2 little ones makes it significantly easier and less stressful to go outside and play everyday. The backyard was dry even after the terrible storm we just had and highly recommend this company and their product specifically.
We had Hicks do landscaping upgrades and pavers to expand our patio. Also, drainage and irrigation issues were addressed. The Hicks Team was excellent!! Matt, our advisor provided exceptional amounts of information, a very good sense of identifying our needs, and was always super responsive to any questions. The installation team was very meticulous and professional. The work was outstanding and the final result is better than we anticipated. We chose Hicks because it is a “family owned” business and they made us feel like we were part of that family. We are very satisfied. We highly recommend Hicks.
This company is unethical and does not stand behind their work. We have done $100,000 worth of work with them and I would NEVER use them again. They claim to be a full service landscaping company, but in practice they use subcontractors for much of their work, but they don't tell you that. Their subcontractors generally do poor quality work, both in terms of materials and workmanship. They probably use them because they are cheap. Most importantly, Hicks does not stand behind their work, or their own for that matter. Their salesman claims to be knowledgeable about all things plants and trees. He is not! We asked him for a recommendation for what evergreen trees that we could plant in a heavily shaded area in our back yard. He convinced us of what we should plant, saying that they would do very well there. We paid Hicks nearly $9,000 to plant those trees in that space. They are all dead or dying. Three tree experts have now told us that they should have never been planted there. We notified them-per their contract- within the one year warranty period. They refused to act on the problem (replace the trees or give us our money back) and have now even refused to remove the dead and dying trees. They used a subcontractor to re-sod our back yard. Contrary to what they told us, they used almost no top soil and poor quality sod. The lawn has mostly died out or been overtaken by weeds (see attached picture). Hicks has been doing the maintenance of the lawn as well, so there is no one else to blame. They have refused to take responsibility for the problems or work with us to fix it. Their solution was to "cut and run" (cancel our maintenance contract-the only thing that they do reasonably well) with the hopes that we would just go away. On top of all that, they have been using a picture of our back yard (when it still looked good) as the homepage on their website, without our consent or even our knowledge. The most disturbing thing was that almost nothing in the picture was done by Hicks, yet the implication was that they had done it all! I have more stories that I can tell. I would NEVER recommend that you use Hicks Landscaping.
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